eCommerce services designed to convert
Whether you’re launching a new eCommerce website, re-designing an existing one or need a comprehensive digital strategy to boost your online presence, you’ll need a trusted Sydney eCommerce agency. An agency with the knowledge and industry know-how to get you sales fast. A team of digital experts that know the importance of great web design and killer marketing campaigns that turn browsers into buyers. Besides, if you’re investing in a webstore, you want to see seriously great results and return on investment — otherwise why bother?
Our superstar eCommerce team has worked closely with hundreds of businesses, creating online stores that convert like crazy. We understand the importance of good web design — one that is responsive, adaptive and provides a seamless user experience. But looks don’t pay the bills. Matched with a laser-focused SEO, Social Media or PPC campaign, our experts can craft your eCommerce store and digital strategy into a powerful marketing, money-making machine!
Award Winning eCommerce Agency Sydney
Digital Marketing to supercharge your eCommerce sales
Interested in digital marketing services for your eCommerce brand? SEO, social media advertising, Google ads — we have the right solution for you! Imagine floods of qualified traffic and starving crowds of shoppers landing on your webstore every single day. With a comprehensive, laser-focused digital marketing strategy, you can achieve this and more! While most eCommerce agencies focus on likes, clicks and impressions, we’re driven by sales and conversions. We won’t stop until your SEO campaign lands you on the first page of Google or your PPC advertising is getting you the sales you’ve been craving.
Time and time again we see eCommerce brands losing out because of poor digital marketing management. Poor results, wasted time, money washed down the drain. Whitehat eCommerce services are designed to narrow in on your ideal customer, getting interested buyers to pull out their wallets before you can say ‘SALES’. We’ll monitor, analyse and adjust your digital marketing campaign to ensure you get the results you paid for. No excuses, no wasted ad spend, just serious, jaw-dropping results.
Dominate your competition with the help of an award-winning eCommerce Agency
Online sales are booming. More and more people are turning to eCommerce and spending more freely online. Now is the time to get ahead of your competition — to convert waves of new, ready-to-buy customers before they do! Partnering with a trusted eCommerce agency is the single fastest way to grow your sales and crush your competition.
Our eCommerce web design specialists are not just designers — they’re digital growth experts with years of experience in the trenches. While beautiful looking websites are one thing, our experts take things to the next level, creating a seamless and engaging shopping experience optimised across every channel and device. By simplifying the buying process for your customer, we create eCommerce stores that convert as well as they look!
Best eCommerce Agency in Australia
- Fast Results
- Sydney based dedicated team
- Our clients see measurable growth in their businesses
- Positive Return on your investment
- Proven track record
- Worked with hundreds of local and global brands
- Official Google Partner
- Meticulous reporting
- Constant communications from dedicated Sydney based account manager
- Constant and ongoing improvements
Types of eCommerce Services we offer
Social Media Marketing
Web Design & Optimisation
Whitehat Agency vs Other eCommerce Agencies
36X ROAS with
$898,000 in 6 months for 1 client
26X ROAS with Facebook Ads
297% increase in
Whitehat Agency’s Process
- About the company
- Pain points
- Customer lifetime value (CLV)
- Target personas
- Target regions
- Online and offline competitors
- Industry trends
- Internal capacity
- Previous performance
- Growth aspirations
- Competitor strengths/weaknesses
- Industry opportunities/threats
- Digital behavioural trends
- Potential for growth
- Current digital presence
- Identify gaps
- Set short-term and long-term goals
- Create timelines
- Agree on milestones
- Performance monitoring and reporting
- Build to get quick wins
- Get website up to best practice
- Improve user experience
- Analyse results to determine most profitable activities
- Implement advanced strategies
- Try new experimental approaches
- Continual performance optimisation
- Internal briefing
- Prioritise tasks
- Execute tasks
- Quality assurance check
- Client communication/approval
- Monitor impact
- Review performance
- Adjust when necessary
- Improve ROI
- Implement advanced strategies
- Adapt to market changes
- Test new channels
- Scale budget profitability
- Proactive growth ideas
- Expand market share
- Enter new markets
- Product expansion
- Focus on brand loyalty
eCommerce Services For Businesses Of All Sizes
Whitehat Agency In The Media
Why is Whitehat the best SEO Agency In Australia
Finding the right SEO Agency and choosing a team to trust with your business can be challenging and arduous. At Whitehat Agency we are known for our ethical practices and industry leading results in SEO, and there's a reason for that. We deeply care about the quality of SEO results we achieve for each and every one of our clients. We treat your business as if it were our own, and we see your business not for what it is, but for what it could be with the right SEO strategy.
Our SEO strategies are always personalised to the business, the industry, the competition, the search landscape and the constantly updating algorithm. Our global team stays up to date with current algorithm updates and are addicted to the rush of seeing a new client increasing their rankings for their top keyword. We get to know your business well and obsess over details. We work alongside our clients to not only select the most effective strategy but to educate them and explain why we recommend a specific strategy, backing everything up with data.
As a full service digital marketing agency our SEO team interact and work with specialists in all other areas of digital marketing. This is important when choosing a SEO Agency because having a team that understands how SEO can blend seamlessly into and support other channels of digital marketing, not only strengthens your strategy but solidifies results.
At Whitehat we help businesses of all sizes with their SEO however, our agile nature and versatility is what keeps us sharp and what helps us provide the best results for our clients. The final and most important difference between us and our competitors is that we don’t look at SEO as a source of rankings or traffic, we look at it as a source of revenue. The rankings can be fantastic but if the revenue isn’t there, then the strategy isn’t effective.
If you need more confirmation on why we are the perfect fit for you and your business, take a look at our long list of client partnerships, with big names such as Microsoft trusting us with their business and SEO goals. Furthermore our results speak for themselves, and is the reason we can confidently claim to be the best SEO Agency in Australia. All you need to do is take a look at one of our case studies, and you’ll see we are the only real choice.
What is SEO?
You’ve probably heard the term SEO thrown around but what does that mean? SEO stands for search engine optimisation, and basically, it is taking steps to effectively make sure your business is recognised on Google or other search engines alike. Why is this important for your business? You need to be seen to make an impact. Do you think if Mcdonalds was hidden behind a building, and didn't have those beaming golden arches on the side of the road, you'd stop to get a big mac? No, you'd probably drive past not knowing it was even there. Being seen is just as important on the web. Simply put if you aren't seen on search engines your business will not scale.
The goal then should be to rank #1 on a search engine so your business is getting as much organic and paid traffic as possible, leading to more eyes and ultimately sales, maximising potential and growth. We know that from page 1 alone on Google, the first 5 sites listed make up for a massive 67% of all clicks and that 75% of users never make it past page 1. It stands to show that if you don't rank on page one, there is a strong chance you're missing a large customer base. This is where SEO comes in. While there are a bunch of complexities when it comes to SEO, the general concept is fairly easy to grasp.
Search engines like Google have algorithms in place to make sure they are providing the best possible service to their users. These algorithms determine the usability, quality, and relevance of a website and its content, in direct correlation to what the user is searching for. The algorithm is used to collate data, helping understand exactly what your website is about. From that understanding, it then ranks the site accordingly based on the factors previously mentioned. SEO is a process Digital Marketing Agencies like Whitehat, use to make businesses stand out to search engines. If you are selling lawnmowers you need engaging, informative content that reflects this in any way possible, this way anyone that searches for 'lawnmowers' is pushed to your site and it's in front of the audience it needs to be. SEO puts this practice into action.
Why is SEO important for long time business growth?
So what’s the big deal about SEO? The premise of SEO is that it builds and continuously draws in organic website traffic in the long run, by having your website sit on the first page of Google search results. Have you ever Googled a term, seen the first result pop up as an ‘Ad’, and then proceeded to click the first organic result underneath? This isn’t uncommon behaviour. Many users will often ignore these paid for and labelled “Ad”s, favouring the listings that have naturally ranked the highest. This comes from a number of different reasons, including a general sense of distrust in online advertising, a fear of having their online activity tracked or the ad being irrelevant to their initial search. When a search result is labelled as an “Ad”, it alerts the user that someone has paid for the listing to appear there, rather than the website having been awarded the authority to be ranked first. Customers understand that Google awards search ranks for relevance and quality, or that the higher the search rank is, the more popular, and thus valid the website is to their needs. This creates a sense of authentic and more long standing credibility for your company amongst the hundreds and thousands of search results available.
Once you have used SEO to climb the search ranks or make it to the first results page, the organic traffic and thus value that SEO continues to deliver has the opportunity to snowball and grow exponentially. This is because as more users are seeing, clicking through to your website and navigating it, it continues to boost your websites rank. So, good SEO will enable a company to increasingly occupy greater customer mindshare, association and trust, while continuing to bring in more and more organic traffic. The more traffic you have, the more natural relationships you could be establishing, not to mention driving more leads and conversions.
How long does an SEO agency take to produce results?
One of the most important things to understand about SEO is that it is an organic marketing technique. This means that in order to use SEO to naturally build brand awareness, website traffic and customer loyalty, it takes time. SEO that garners ‘immediate’ results is often bad SEO: a mixture of shady blackhat practices that aim to manipulate loopholes in the algorithm to quickly climb the search ranks. While it assures some short term gratification, these practices are deemed unethical by search engine guidelines, and if picked up on, can result in some severe penalties that could knock you back further than what you started with. They also ignore user experience, and don’t do much to ensure that your human audiences are engaging effectively with your site or are being served the most quality content to keep them coming back.
Between website auditing, data collection, keyword research, implementation of SEO strategies and building quality content and links, SEO results can start to be seen from anywhere between 4 months to a year. SEO is also a continuous process and investment, and there are many factors that can influence the rate at which you begin to see meaningful results. For example, competition can play a large part in the length of time required. More work may have to be invested to catch up to already popular and long-standing competitors, or to gain ground on frequently searched keywords that already have highly saturated search results. Using a backlinking strategy (planting certified links in other domains that will bring traffic back to your website) also tends to take time in order to be indexed and eventually trigger an increase in ranks. Not to mention, technology and search engine platforms are also constantly changing their rules and relevant penalties. Having a website grow too fast can sometimes flag and create distrust with Google, who may be wary of manipulation or unfairly doctored results.
As SEO functions within a dynamic environment where numerous companies are also fighting for the #1 rank, SEO requires constant surveillance and upkeep. Full service Digital Marketing Agencies such as Whitehat Agency ensure that you’re choosing the best SEO strategy for your business and making the right changes to set your company up for long term success. Remember, slow and steady wins the race.
What Does An SEO Agency Do
The world of SEO can seem complex and daunting, and is hard to tap into without the right expertise. That’s where a SEO agency like Whitehat comes in. We start by analysing your current website and digital marketing activities, and crunching the relevant numbers to see how you are performing on the search results pages. From here we will work together with you to establish shared objectives and select an appropriate SEO strategy that will align with your company's business activities and goals. Once this groundwork has been established, we carry out keyword research on your behalf to ensure that the words and phrases being targeted provide realistic and meaningful opportunities for growth. This also includes tracking what your competitors are doing in terms of SEO, to make sure that we can always stay one step ahead in reaching your relevant audiences.
We provide professional copywriting services, to build quality, unique and engaging content that will satisfy your customers needs while being search engine friendly. This will happen alongside enhancing internal and onsite optimisations, including improving internal linking, load speed and content placement to draw visitors in and keep them on your website for longer. This is all to ensure that your website looks and is working at its best, and doing the absolute most for your customers and search engine ranking. We’ll also work on analysing, strengthening and building website links, which will support and bolster your SEO and give your website authority on search engines.
An SEO agency will work hand-in-hand with you to boost your search engine ranking and in turn, your digital presence. They will produce effective SEO strategies, content and website design while regularly surveying the market for changes and updates to ensure you’re continually heading in the right direction. With the right know-how, an SEO agency will take you up the ranks in search results, while delivering on increased brand awareness and website traffic.
What is the difference between SEO and Google Ads?
While the collective goal of SEO and Google Ads are the same in generating leads and driving website traffic, they vary vastly in execution. Google Ads are a form of Pay-Per-Click advertisement, run exclusively through Google and targeted to reach specific and interested leads. This means that every time a user clicks on your ad, you pay for it. The price that you pay is determined by Google’s bidding system, which involves you bidding for particular search keywords or phrases. Popular keywords will have a higher bidding cost due to its demand amongst advertisers, and your final positioning will be determined by your bid and quality score. The bid that you submit includes the amount that you would be willing to pay per click, which will shape how visible your ad is and also how frequently it shows up. As SEO is focused completely on the organic listing of your website as a search result, there is no cost when someone clicks on your link. However, this also means that the placement is limited to the search results list. Google Ads on the other hand, can take the form of search result listing ads, local services ads, carousel shopping ads and can also appear on other Google-owned or partner websites such as YouTube and Blogger.
Pricing and placement system aside, the biggest difference between SEO and Google Ads is the time required for the process and the results they each aim to produce. Google Ads can drive instant, directed traffic and conversions from when the campaign is launched, while SEO is more about driving a gradual but steady stream of organic traffic. Google Ads will produce faster and measurable results, while SEO requires more time in order to track analytics and returns on investment. But in considering this, Google Ads will only generate such results during the time you are funding your campaign, while SEO aims to create long term momentum that will continuously and organically generate online traffic.
So when it comes to choosing between the two or arguing whether one is better than the other, it is important to consider what is best suited to fulfilling your company's strategies and business objectives. Generally speaking, both are incredibly important, and it is advised by experts that using a combination of the two is the most effective method of maximising your website’s online presence and potential. This is because they’ll both support your business in covering the short and long term timeframe of increasing your business’s digital visibility and boosting website traffic and conversions. They are also complementary, as Google Ads can serve as a testing ground to form the basis of your SEO strategy. This is because the data from Google Ads can point out which keywords your consumers are most engaged with, which can then in turn be used to target and refine your SEO campaign.
Which Search Engines do we optimise for
While Google has always reigned as king of the search engines, it is important to remember that they’re not the only player on the field. At Whitehat Agency, our aim is to effectively reach as many prospective audiences as possible, and allow your company to thrive on multiple digital platforms that are best suited to your strategy. This is why aside from Google we also specialise in optimising for Bing, which is owned by Microsoft and is the second largest search engine in the world. Bing has steadily seen an increase in frequent users, and now captures approximately 11% of Australia’s search market share. Optimising for Bing is also a valuable business opportunity as it poses the potential to reach new demographics. According to Microsoft, 81% of people who use Bing are over 35 years old, highly educated and also tend to have high levels of household income. So, optimising for Bing could be a vital source of clientele and prospective customers to businesses with similar target markets.
At what stage should I hire a SEO agency?
While there is no exact time to hire a SEO agency, the sooner you do, the better. Digital platforms are constantly evolving and becoming an increasingly important space for modern business and e-commerce. With a clear slowing in retail and traditional marketing channels, many more users and potential customers are turning to digital search engines as their first port of call in seeking information, expertise, products and services. That’s why SEO is an incredibly relevant and important tool in harnessing organic traffic and making sure that you’re maximising your business’s visibility amongst search engine results. Acquiring the assistance of an SEO agency is also vital if you are finding that your website is slumping in regards to traffic and conversions, as they will quickly begin working on improving your rankings as soon as possible.
As highlighted before, SEO is a long haul strategy, and an extremely valuable long term investment for any business looking to stand out in their field. Time is an important asset for SEO marketing, so the earlier you can begin, the sooner you will see results and the more value it will generate for you in the long run. If you find that your website isn’t performing as you would like or is gaining visibility on search result pages, hiring a SEO agency would help you to begin building the foundations of a strong and sustainable online presence for you and your business.
What does it cost to hire an SEO agency?
It depends. The cost of hiring a SEO agency is ultimately determined by your business objectives, and what suitable SEO services, techniques and expertise you may require to achieve them. If you find that the bounce rate for your website is high, you may wish to hire a SEO agency for onsite optimization to ensure that your website visitors are staying longer and navigating your website with ease. If you want to build and implement a holistic SEO campaign that requires a greater depth of attention including content creation and link building, it will require more time and in turn a larger budget. Other factors such as gaining faster results, topping competitors or targeting more popular keywords will also require a bigger budget.
Across SEO marketing agencies there are generally 3 types of SEO pricing: hourly SEO rates, monthly SEO retainers and pay for performance SEO. Depending on your SEO needs and goals, hiring costs can start from anywhere between $2,000-$3,000 per month to above $10,000. Always ensure that you are critical and sceptical of the cheapest SEO options with generous result guarantees. They can potentially be leaning more towards blackhat practices to churn quick results that are often too good to be true. This can once again harm your business, and make it more difficult and costly to repair in the long term.
If you’d like to find out more in relation to pricing or discuss possible avenues to enable your business to realize it’s digital potential, you can contact us
Does it matter what type of traffic is generated through SEO marketing?
It is extremely important to consider the type of traffic that is generated through your search engine optimisation efforts.
At Whitehat Agency, our team of SEO experts craft a tailored solution for each of our clients. Whether your business is small, medium or enterprise in size, it can benefit from a comprehensive SEO strategy to increase organic traffic and sales. To properly understand revenue growth from search engine optimisation, you must understand these 3 elements:
Quality of traffic :
You can attract all the traffic in the world, but if they aren’t the persona you want on your website, and they aren’t searching for keywords related to your service - their value is redundant. If there is very little chance of that user converting, don’t spend your time and effort writing blogs trying to reach them, it’s not going to benefit the visitor nor your business. Instead, you want to attract visitors who are genuinely interested in the products and services you offer and actively searching for related keywords.
Volume of traffic :
It’s not just about quality, you also need high traffic volume. Once you have selected the right keywords to attract the right people to your website, the more traffic the better.
Organic results :
Ads make up a large portion of many SERPs. However, unpaid/organic traffic is not only more credible, but it also requires no ad spend, making it an attractive long-term strategy for businesses hoping to reach more potential customers and generate more revenue.
What is Voice SEO?
The way people use search engines has changed dramatically, far more people are using voice search tools such as Alexa, Siri, Google Home etc to find information about businesses and services.
Voice SEO is simply optimising your website so these voice assistants can access the content on your website and provide that to the user who asked for it. Our voice SEO process ensures our clients websites have the highest chance of showing up in voice search so they don't miss out on qualified traffic and potential sales.
Is there a contract for your SEO services?
Yes, we usually start with a short term engagement, usually 6 months. To ensure you can see the growth and value in our SEO services. After the initial 6 months most of our clients just roll onto a month to month agreement.
Does it matter if my seo agency is in a different city?
No it doesn't matter. As long as they communicate with you frequently and are accountable for the results it's fine. Make sure however they are in the same country. Hiring an agency from another country can be tricky.
Do I need search engine optimisation (SEO) to grow business?
Short answer , YES ! Search engine optimisation also known as SEO is an essential part of any successful digital marketing strategy.
It’s this simple, businesses need SEO because if you’re not on page 1, you’re missing out on customers. If they’re not going to you, they’re going to your competitors. A recent study shows that the first three organic search ranking positions account for nearly 67% of all clicks. On top of that, 3 in 4 people won’t bother clicking on page 2, if you’re not on page 1 - you’re automatically missing out on 75% of the potential traffic share.
Studies show that over 90% of all buying decisions start on search engines. This is why it is extremely important you have a professional SEO company working on your website to get it in front of potential paying customers.
If you’re looking to grow or scale your business, SEO is a way of gaining customers without the hefty cost of pay per click advertising. If you’re really serious about growing your business, a SEO agency is the way to go - the level of sophistication of the strategies simply can’t be matched by a one man band, our team of SEO consultants all share their perspectives to create a multi-faceted strategic approach which will supercharge your traffic and sales.
Every business needs SEO because organic search is the primary source of website traffic on the internet. Organic search is a huge component of most business’s website performance and plays an important role in turning traffic into paying customers. According to current and up-to-date research, we know that a clear majority of the world that has access to the internet is visiting Google at least once a day to get useful and relevant information. Improving your business’s online visibility as a trusted resource by Google and other search engines will ensure your customers can find you. A trusted SEO company will help you get you there.
SEO also builds trust and credibility. The goal of any experienced SEO agency is to establish a strong foundation for your website with a smooth user experience that is easily discoverable in search. Appearing on the first page of Google without running Google Ads is an excellent way to build trust and credibility with your audience. Just like real life - trust isn't built overnight. A comprehensive SEO strategy matched with a quality product or service will attract paying customers and have them coming back for more.
Your SEO rankings also significantly influence the buying cycle. It’s no secret that customers are doing their research. Whether it’s buying a product or a service, people are spending more time online searching for answers to their problems and looking for the products and services that are going to solve them. Using SEO tactics to relay your messaging for innovative, groundbreaking products and services that provide value to your customers will be game-changing. SEO paves the way for potential customers, connecting them with businesses offering solutions to their problems.
What does all this mean?
If you’re not on Page 1, you need to be.
Whitehat Agency SEO services can help you get there. Our team of SEO experts have worked companies of all sizes, implementing proven SEO strategies to boost their organic search rankings and crush their competition.
How can SEO help my website generate more revenue?
There are many ways in which SEO marketing can boost your business’s sales and revenue.
Search engine optimisation (SEO) helps you generate more traffic. Acquiring more traffic in itself doesn’t increase revenue. However, traffic is very important when you’re discussing SEO ROI.
You can’t sell a product or service to someone if they can't find you online. One of the primary functions of SEO marketing is to make your site more visible in the organic search results. SEO does this by getting you out of obscurity on Page 10, 5 and even 2 of search results so that potential customers can find you and buy from you.
SEO helps you attract the right audience, so that you’re getting more qualified traffic, that are more likely to convert.
Gaining traffic by attracting the right audience is important. A large percentage of your website traffic needs to be; your target customers, customers ready to buy, people who engage with your brand
Fortunately, SEO marketing can help you do this. A website optimised for SEO is built inside and out with your target customer in mind. Every image, feature, tool, page design and piece of content is built to appeal to and attract this kind of valuable traffic. Generating targeted and relevant traffic to your site will help to increase your business revenue in no time.
Effective SEO means you’re creating a better user experience for people using your website.
Popular search engines like Google track and monitor how people respond to your site. When users are satisfied with the search result they receive, Google is also satisfied that they have done their job right. More people are finding what they’re looking for and using their search engine more frequently as a result. Google benefits by giving quality sites enhanced visibility in searches. That’s the primary objective behind SEO marketing. It’s a win-win for you, Google and your customers.
This is why good Web Design is very important. When users have a greater experience on your website, they tend to:
These activities generate real revenues for your business. In fact, a recent study found that businesses who optimised their website for SEO to create a better, more engaging user experience increased revenue by a massive 400%.
Search engine optimisation (SEO) helps in reducing bounce rates and increasing session length, resulting in an enhanced number of conversions and revenue. Your bounce rate is a measure of how many visitors came to your website and left without clicking on anything. As a general rule, a high bounce rate indicates users couldn't find what they were looking for. Google typically favours sites with a bounce rate of 60% or lower in their search engine. SEO’s role isn’t just to deliver a smooth and enjoyable UX so that Google rewards your website with a higher ranking. SEO marketing applies strategies to demonstrate that you are delivering a great UX for your current and potential customers, increasing the time they spend on your website and the chances of them making a purchase.
Search engine optimisation helps you achieve a higher conversion rate, meaning more conversions and more sales. A study discovered that the conversion rate of a search engine optimised pages is 200% higher than pages that are left unoptimised. This means SEO web design generates more visitors that become solid leads.
From a marketing perspective, establishing a strong SEO presence is one of the best strategies you can use to increase sales and help your business grow. With PPC advertising, you pay to have your ads shown to viewers for specific periods of time, but once you stop paying, your audience can no longer see them.
That’s not the case with search engine optimisation completed through your website. Although it takes ongoing maintenance, your SEO optimisations never disappear unless you delete them. As you continue to invest in SEO, you continue building upon your existing pages and improving your chance of reaching new, potential customers. With the advanced analytics tools available in SEO marketing, your chances to improve and generate more leads and more sales are endless.